WANT TO MAKE A RETURN?
It couldn't be easier!
We guarantee to refund any item you are not happy with, when you return it to us in a saleable condition within 14 days of receipt. Refunds will be credited to
your original method of payment.
In interest of hygiene we do not offer refunds on jewellery if the hygiene seal has been removed. All items must be in their original condition with all barcode tags
HOW TO RETURN?
Return by Post
Simply click on the below link for our returns portal and follow the onscreen instructions.
Republic of Ireland customers For your convenience, you can go to your nearest Burton store, excluding those in department stores, with your returns within 28
days of reciept.
Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If
you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back on to their credit/debit card.
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